We offer flat $5 shipping on all orders. Standard orders are typically processed within 1-2 business days. Please make sure all shipping and billing information is correct to avoid unnecessary delays. We’re unable to ship to P.O. boxes at this time.
If you absolutely need your merchandise right away, or have any questions, please contact us at [email protected] or click here.
return policy
To return or exchange an item, please email us at [email protected] or click here. Please provide your order number and reason for your return/exchange.
Items with original tags that have not been worn, washed, or altered can be returned within 14 days of receipt for a full refund. After 14 days, you will be eligible for online store credit only. After 30 days, all sales are final. Please note all sale items are final sale.
The customer may choose their preferred method of return shipping. We recommend insurance/tracking as Neval is not responsible for lost packages.
